Returns & Refunds

At The Boho Findings (TBF), we take immense pride in the products we bring to you — pieces thoughtfully designed and curated from skilled artisans and trusted creators.
Since many of our items are handcrafted or delicately finished, slight variations or minor imperfections may occur — these are not flaws, but beautiful reminders of their individuality and charm.

For any concerns, you can reach us via Email, and we will get back to you within 24–48 business hours.

Exchange & Coupon Code Policy

The Boho Findings does not accept returns or refunds once an order has been placed.
However, we do offer exchanges or a coupon code of the same value under specific circumstances, which can be redeemed only on The Boho Findings’ official website.

Please note: Sale items are not eligible for return, refund, or exchange.

Conditions for Exchange & Coupon Code

If you’re not fully satisfied with a product, don’t worry — you can request a replacement within 3 working days of receiving your order, in exchange for a coupon code of the same value.

The product must be shipped back to our warehouse within 7 working days (shipping cost to be borne by the customer).

Once we receive and inspect the returned item, a coupon code of the same value (valid for 3 months) will be issued after deducting applicable shipping charges.

To initiate the process, please email us within 3 working days at hello@thebohofindings.com
along with your order ID and reason for return.
Requests made after this period will not be accepted.

Sale items are not eligible for return or exchange unless:

The product received is defective, damaged, or different from what was ordered.
Please inform us within 24 hours of delivery for a smooth replacement or refund process.

TBF accepts returns only if:

The product(s) delivered differ from the one ordered.

The product(s) are received damaged. (Unboxing video is mandatory)

In such cases, please contact us at hello@thebohofindings.com
within 2 days of delivery with your order number and clear product images.
Requests made after 2 days will not be entertained.

If you wish for TBF to arrange the return pickup, a pickup fee of ₹150 will be applicable.

Important Notes

Items sent back without prior intimation will not be accepted.

Coupon codes of the same value cannot be applied to exchange orders or on sale items.

Products purchased via third-party platforms or physical stores are not eligible for return or exchange.

Missing or incorrect items must be reported to us within 24 hours of delivery. Reports made later will not be considered.